Last Updated: 1.06.2026

These terms apply when you browse or place an order on the ZenoraDecor website. Please read them before making a purchase.

About Zenora DecorZenora Decor is an India-based brand offering premium bedsheets, pillow covers, and towels for homes, hotels, and hospitality spaces.

Business Name: Zenora Decor Pvt ltd.

Address: SHOP NO 103, IMPERIAL, VISHA PANORMA SOUTH BOPAL, Bopal, Daskroi, Ahmedabad- 380058, Gujarat

Email: support@zenoradecor.com

Phone Shopping With Us When you place an order, please make sure that the product, quantity, address, email, and phone number are correct. We use these details to process your purchase and contact you if needed.An order is accepted once the payment is successful and the product is available for processing.

Product DetailsWe try to show every product as clearly and honestly as possible. Still, colours may look slightly different on different screens or under different lighting.As fabric products are made and finished in batches, minor variations in appearance may occur. These small differences do not always mean the product is faulty.

Prices and PaymentsThe price shown on the website at the time of purchase will apply to your order, unless a clear pricing error has occurred.If an incorrect price is displayed by mistake, we may cancel the order before it is processed. If payment has already been made, the paid amount will be refunded.For your safety, Zenora Decor will never ask you to share your OTP, UPI PIN, card PIN, or banking password over a call, email, or message.

Product AvailabilityAll orders depend on product availability. In rare cases, an item may become unavailable after your order is placed.If this happens, we will contact you and offer a suitable alternative or process a refund for the unavailable item.

Order Cancellation by ZenoraDecor We may cancel an order if:● The product is no longer available● Payment is unsuccessful● The address or contact details are incomplete● A pricing or website error affects the order● The order appears to be false, suspicious, or placed for misuseIf a paid order is cancelled by us, the amount paid for that order will be refunded.

Returns and RefundsReturn, exchange, and refund requests are handled according to our separate

Return & Refund Policy.Please read that policy before placing your order, especially if you are ordering from outside India.

Shipping and DeliveryDelivery timelines, locations served, and information related to domestic or international shipping are covered in our separate

Shipping & Delivery Policy.Bulk and Hospitality Orders

Hotels, guest houses, businesses, and hospitality buyers may contact us for bulk orders.For these orders, the final product selection, quantity, pricing, payment terms, and other agreed details will be confirmed separately before the order is processed.

Website ContentThe name ZenoraDecor, our logo, product photographs, website text, designs, and other brand content belong to ZenoraDecor unless stated otherwise.You may browse and shop from our website, but you may not copy or use our content for commercial purposes without our permission.

Fair Use of Our WebsitePlease do not use our website in a way that may harm the brand, other customers, or the website itself. This includes placing fake orders, sharing false details, trying to access restricted areas, or misusing our content.

International OrdersCustomers ordering from outside India should check whether any local duties, restrictions, or requirements apply in their country.Nothing in these terms is meant to take away any rights available to customers under applicable consumer laws.

Changes to These TermsWe may update these terms from time to time as our business or website changes. The latest version will be posted on this page with the revised date.

Customer Care and ComplaintsFor order-related concerns, product questions, or complaints, please contact us at:
Zenora Decor Customer Care
Email: support@zenoradecor.com

Phone: 9327872810

Address: SHOP NO 103, IMPERIAL, VISHA PANORMA SOUTH BOPAL, Bopal, Daskroi, Ahmedabad- 380058, Gujarat